Warranty Information
Unless otherwise stated, night vision devices sold by Apollo Gear LLC ("Apollo Gear Co.", "we", "us") carry a ten year warranty on the housing system and image tube intensifier of your unit, against defects, for the original purchaser. This warranty does not cover normal wear and tear on the unit and damage from use. It is up to the sole discretion of Apollo Gear Co. to determine if a product issue is defective in nature and covered under warranty or caused by negligence / normal use by the user. In the event that a defect is covered, we will either repair or replace the product.
This warranty does not cover:
- Negligence
- Products used in an abnormal manner
- Abuse of the product
- Items that were altered or modified
- Items repaired or disassembled by anyone other than Apollo Gear Co., its manufacturers and servicers
- High light, laser, or over-exposure burns
- Lens damage from drops or impacts
- Intensifier tube damage from drops or impacts
- Night vision that has been provided to, loaned, rented, or leased to another individual
Night vision can be damaged from high light exposure, lasers, and daytime use. We recommend storing your night vision without batteries to avoid accidental battery corrosion or accidental high light exposure. Please make sure you understand the best practices to avoid damage to image intensifier tube(s) - if you have any questions, please ask us. The majority of night vision damage is caused by accidents. If you happen to damage a device's housing or lenses we are here to offer assistance to help get your device back up and running. Whether you suspect that an issue is covered under warranty, your device has suffered damage, or have a device that simply requires maintenance, please get in touch and we can provide instructions about shipping your unit for servicing. It is your responsibility to cover shipping and shipping insurance costs in the cases of warranty, repair, or maintenance.
No other warranties will be applied other than this warranty, including oral, written, or implied.
Finished Goods:
Apollo Gear Co. also sells products and accessories manufactured or produced by other companies. These items will generally be covered under the manufacturers' warranty and will be warrantied directly through the manufacturer.